Terms and Conditions
Please read all lumin8lighting.com.au terms & conditions information carefully
Your use of www.lumin8lighting.com.au constitutes acceptance of all terms and conditions listed within this Terms & Conditions page, and or any other terms page published on our site in conjunction with website usage or product purchase.
If you do not agree with partial or all of the terms listed within the terms and conditions pages or any other terms page listed on lumin8lighting.com.au, you must dis-continue the use of our web site immediately and cease product purchase. Any information listed within lumin8lighting.com.au should not be regarded as a substitute for professional legal or financial advice. Information provided within should be considered as a guide only. Each reference to lumin8lighting.com.au throughout this and/or any other terms and conditions page on this web site, refers to the web site, company/business, all directors and/or employees. Any educational references both direct and indirect mentioned throughout lumin8lighting.com.au are for a guide only and in each case further information should be thoroughly investigated through each corresponding professional association before engaging in any decisions or actions resulting from information provided.
All subject matter on or accessible from lumin8lighting.com.au is subject to copyright. Apart from fair dealing permitted by the Copyright Act 1968, lumin8lighting.com.au allows visitors to the site permission to download copyright material for private purposes only. For reproduction or use of lumin8lighting.com.au copyright material beyond such use, written permission must be obtained directly from lumin8lighting.com.au or the relevant copyright owner. If given, permission will be subject to the requirement that the copyright owner's name and interest in the material be acknowledged when the material is reproduced or quoted, in whole or in part. If you wish to use the material in this website for any other purpose, please contact us for our permission at email@example.com
Except where to do so would cause any part of these Terms to be illegal, void or unenforceable, lumin8lighting.com.au, its directors and/or employees:
Excludes all conditions and warranties implied into these Terms; To the fullest extent permitted by applicable law, is not liable to you or anyone else for any loss or damage, however caused (including negligence), which may be directly or indirectly suffered, in connection with use of this web site; and Excludes liability (whether that liability arises under contract, tort (including negligence) or statute) for any special, indirect or consequential loss or damage (including without limitation loss of revenue and loss of, or damage to, data) suffered or incurred in connection with this web site. Without limiting the general disclaimer, lumin8lighting.com.au, its directors and/or employees: Makes no warranty as to the completeness or accuracy of any material or as to its merchantability or fitness for a particular purpose. lumin8lighting.com.au is not liable to you or anyone else if errors occur in the information on this web site or if that information is not up-to-date;
Will not be liable for disruptions to this web site; and
Is not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with use of this web site or an external site. You must take your own precautions to ensure that whatever you select for use from this web site is free of viruses or anything else that may interfere with or damage the operation of your computer systems. lumin8lighting.com.au, its directors and/or employees accepts no responsibility for actions in full or in part by any external business parties or services referenced and listed or mention in full or in part on any page of the lumin8lighting.com.au site. lumin8lighting.com.au is not liable for any untrue or incorrect information provided by any party commenting or adding content to the web site, who are not employees. lumin8lighting.com.au highly recommends that any consumer considering engaging in business with advertised educational service, they request proof of business and or educational certification or proof of qualifications.
lumin8lighting.com.au is not liable based on any information added to the web site by people not employed by lumin8lighting.com.au
Third Party Advertising
lumin8lighting.com.au has a number of different advertisements on various pages throughout the entire site that contain links to external web pages. lumin8lighting.com.au, its directors and/or employees are not liable for any linked web site or activity conducted by external parties linked to lumin8lighting.com.au through advertisements in any way. When you link to any external site via lumin8lighting.com.au, you are leaving our site and do so at entirely your own risk. Advertising links and or advertising pop ups listed on our pages do not imply recommendation or endorsement by lumin8lighting.com.au or employees relating to our site.
Payments for purchase orders from approved entities are strictly net 14 days. Payment by money order, credit card (via PayPal), or a direct deposit is required with order prior to shipment of goods. Orders that are not paid for at the time they are placed will be cancelled if payment or contact from the buyer has not been received within 3 days. Orders that are then subsequently paid for will of course be reinstated and filled once payment has cleared.
Qualified Electrical Installation - Limitation of Liability
Except where to do so would cause any part of these Terms to be illegal, void or unenforceable, lumin8lighting.com.au, its directors and/or employees:
· will not be held responsible or accept any such responsibility in relation to electrical installation or modification of any of its products or
· associated fittings purchased either through lumin8lighting.com.au or any associated sale outlet. All electrical installations and modifications including any transformer installation, be it new LED transformer installations or changes from old equipment to new transformers and/or any T8 tube related ballast and starter
· modifications MUST be conducted by a qualified electrician - The installation method must adhere to Australian standards and lies solely the responsibility of the Electrical professional installing the equipment. Incorrect installation and/or modification of any lumin8lighting.com.au supplied product can cause incorrect LED operation as well as serious harm possibly resulting in death to the person conducting the installation or modification. Incorrect electrical installation can cause electrical shorting and fire resulting in loss of property and/or life. Please make sure ALL electrical work is conducted by a Qualified Electrician who adheres to and accepts all responsibility for Australian Standards in electrical installations.
Online Store Shipping and Delivery Terms
lumin8lighting.com.au dispatches goods Australia wide only unless Director/s make special international deliveries. Orders are dispatched within 5-15 business days of the purchase order being received and shipping times are estimated at between 5-15 business days depending on your location within Australia or overseas country and shipping method chosen. Shipping costs are directly influenced by the size and weight of the product/s purchased and your location; exact shipping costs are calculated during the shopping cart process and will be added to the order total before checkout - we use Australia Post regular or registered post shipping methods. Australia Post returns a quote through our online store based on the items added to the shopping cart.
All transactions processed through the lumin8lighting.com.au online store are processed in AUD (Australian Dollars) and include GST.
Online Store - Terms of Sale
All LED Lighting Products remain the property of lumin8lighting.com.au until they have been fully paid for by you. We are not required to deliver any product to you until payment has been received in full. We do not have any liability to you arising from the supply of our products to you, except that we shall provide you with a refund or replace products for you if there are any defects. All warranties and representations are otherwise fully excluded to the extent allowed by law.
lumin8lighting.com.au is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. If for any reason we don't have stock on hand it will take up to 10 business days for shipment to arrive. Standard delivery timeframes are between 3-15 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.
Refund and Exchange Policy
lumin8lighting.com.au have gone to great lengths to ensure the LED light products and relating transformers are of the highest quality, however if you are not happy with your purchase, please return the item undamaged within 3 days and we will provide a full product refund (delivery costs excluded).
Any item tampered with will be subject of lose of warranty and refund.
lumin8lighting.com.au will process refunds and exchanges within 14 days of receiving the original items back.
CREE LED 2 Years Warranty, BridgeLux 2 Years Warranty & EDISON LED 2 Years Warranty
lumin8lighting.com.au LED lighting which utilises CREE & BridgeLux LED are covered by a 2 year manufacturer's warranty against defects on workmanship or materials used. The warranty service is limited to the replacement or repair of products utilising CREE & BridgeLux LED Lamps that become defective under normal usage, as determined by lumin8lighting.com.au. This warranty does not cover LED lights that have been abused, improperly used or disassembled including being installed in a fully enclosed lighting fixture (air tight) or used in association with standard electronic or iron core transformers. Except as stated above, no other express warranty applies. Any liability for indirect, incidental or consequential damages arising from the failure of the Lamp is excluded. For warranty claims on faulty globe (s), the claimer must provide proof of purchase information in the form of official invoice or funds transfer documentation with lumin8lighting.com.au. The warranty claimer must return the faulty globe (s) directly to lumin8lighting.com.au and is solely responsible for all postage costs associated with the warranty claim.
lumin8lighting.com.au LED lighting which utilises EDISON LED are covered by a 2 year manufacturer's warranty against defects on workmanship or materials used. The warranty service is limited to the replacement or repair of products utilising EDISON, CREE & BridgeLux LED Lamps that become defective under normal usage, as determined by lumin8lighting.com.au. This warranty does not cover LED lights that have been abused, improperly used or disassembled including being installed in a fully enclosed lighting fixture (air tight) or used in association with standard electronic or iron core transformers. Except as stated above, no other express warranty applies. Any liability for indirect, incidental or consequential damages arising from the failure of the Lamp is excluded. For warranty claims on faulty globe (s), the claimer must provide proof of purchase information in the form of official invoice or funds transfer documentation with lumin8lighting.com.au. The warranty claimer must return the faulty globe (s) directly to lumin8lighting.com.au and is solely responsible for all postage costs associated with the warranty claim.
Please ensure all LED globes purchased through lumin8lighting.com.au are not used in a fully enclosed fixture (air tight) - This not only voids our warranty but will dramatically reduce the life of the LED.
lumin8lighting.com.au will process Warranty Returns, both refund or replacements within 14 days of receiving the original items back.
lumin8lighting.com.au LED Brightness (WATT - Lumen) & Lifespan
When comparing LED globes on lumin8lighting.com.au or other external LED stores it is important to use the Lumen output rating as the measure of the LED rather than only its "WATT", as each LED globes use Cree Diodes or other branded Diodes, rated at certain input wattage, which can be reduced on the output due to heat dissipation.
Our 3x3watt and 4x3watt LED's, sometimes known in the industry as 9watt and 12watt LED globes, contain three or four units of CREE/EDISON 3watt diodes. However due to insufficient heat dissipation in the LED housing configuration and not wanting to overload the units so we maximise the LED life, each of the diodes are tuned down with the lighting output being rated at approximately 5-6watts, measuring around 380 lumens (cool white) for the 3x3watt globes and 12watt measuring around 700 lumen for the 4x3watt down light. The inner driver current range for our 3x3Watt LED is approx. 410~450mA and 500~550mA for our 4x3watt down light. Anti Interference and dimming models of our 3x3watt and 4x3watt LED Globes can be slightly more reduced due to their configuration.
All LED products are put through a ageing test, were the LEDs are running for 15 hours continuous. Please be aware that some of our LED lights are not designed to be a 1:1 replacement light for a 50W Halogen down light. Our 4watt and 5watt LED lights are fantastic LED globes but are more designed to replace 20watt to 40watt Halogens - Our 9watt and 12watt LED are designed to replace 50+watt Halogen globes. As a business we will always endeavour to offer our customers the latest and brightest LED available.
Please be aware that the lumen output of all lumin8lighting.com.au products is the output stated by the manufacturer, with the optimum driver in ideal conditions.
All lumin8lighting.com.au Down lights use Cree, BridgeL, Edison or Samsung LED components that are rated at approximately 50,000 hours lifespan as stated by the LED component manufacturer, Cree, BridgeLux USA and Edison China. The maximum life of 50,000 hours is obtained primarily by optimal running conditions, including low temperature, good ventilation as well as using correct LED specific DC Constant Voltage Transformers in conjunction with the MR16 connection type globes. LED Lifespan can be greatly reduced from 50,000 hours when not run in optimal conditions.
MR16 Compatible LED 12v Transformers
MR16 LED Light globes require DC constant voltage LED compatible 12v Transformers to run successfully. Please be aware your existing transformers may not work as desired with LED. Check our Transformers category to see our range of compatible transformers! Dimming may still not be compatible even when using recommended transformers, as it can depend on the dimming port and combination. lumin8lighting.com.au will not accept responsibility for consumers that purchase MR16 LED globes that are not compatible with their existing transformers, no refunds will be offered.
lumin8lighting.com.au accepts no responsibility for electrical installations using any recommended LED transformers for sale through our store - Installation method and wiring is solely the responsibility of the Qualified Electrician installing the electrical device - This needs to be installed adhering to Australian Standards for Electrical Wiring which includes such things as junction boxes and correct insulated wiring must be used in association with LED transformer installation - Correct installation lies solely the responsibility of the Electrical professional installing the equipment - Please refer to the Qualified Electrical Installation - Limitation of Liability section of the terms and conditions.
LED Flood Lights
Lumin8 Lighting offers warranty on all LED Flood Lights, any flood light that has been tampered with in regards to installation (such as opening the unit) will void warranty. Every LED flood light has been manufactured to be IP65 Rating if unit is opened by any body except for Lumin8 Lighting Pty Ltd Staff warranty be void as unit is not IP rated any longer. LED Flood Lights are to be installed by a licensed electrician and wire connection should be done using a outdoor IP Rated junction box.
LED Globe Manufacturing
lumin8lighting.com.au works in association with its manufacturer of certified quality LED globes to provide the highest quality product available. Our manufacturer’s uses only the highest quality internal components within the final LED globe product output. CREE LED diodes are used as components of our manufactured LED globes but the globes themselves are not manufactured by CREE USA. Our manufacturer has licensing agreements with CREE USA to enable them to include the world class LED components in their quality LED globe build.
lumin8light.com.au works in association with its manufacturer of certified quality LED globes to provide the highest quality product available. Our manufacturer’s uses only the highest quality internal components within the final LED globe product output. EDISON LED diodes are used as components of our manufactured LED globes but the globes themselves are manufactured by EDISON China. Our manufacturer has licensing agreements with EDISON China to enable them to include the world class LED components in their quality LED globe build.